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PRIVACY POLICY

At BrightSky.ie, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, contact us, or use our services. BrightSky is part of the Alustyle Group, and we are committed to complying with the General Data Protection Regulation (GDPR) and all applicable Irish data protection laws.

1. Who We Are

BrightSky is a trading name under the Alustyle Group, supplying premium skylights, windows, and doors across Ireland.

 

2. What Data We Collect

We may collect and process the following personal data:

 

  • Contact Information: Name, phone number, email address, postal address

  • Order & Quote Details: Product preferences, project information, delivery location

  • Technical Information: IP address, browser type, operating system, browsing activity on our site

  • Marketing Preferences: Your consent to receive updates or offers from us

 

We do not collect or store sensitive personal data unless explicitly required and with your clear consent.

 

3. How We Use Your Data

 

We use your data to:

 

  • Respond to your inquiries or quote requests

  • Process and deliver your orders

  • Provide customer service and technical support

  • Send relevant updates, promotions, or service information (only with your consent)

  • Improve our website functionality and user experience

 

 

4. Legal Basis for Processing

 

We process your data under one or more of the following legal grounds:

 

  • Consent (e.g., newsletter subscriptions)

  • Contractual necessity (e.g., fulfilling product orders)

  • Legitimate interest (e.g., improving our services, website analytics)

  • Legal obligations (e.g., for tax or warranty purposes)

 

 

5. Data Sharing & Third Parties

 

We only share your data with trusted third parties when necessary to:

 

  • Fulfill deliveries or installations

  • Process payments

  • Provide hosting, marketing, or IT support services

 

All third-party providers are required to comply with data protection laws and safeguard your information.

 

We never sell your personal data.

 

 

6. Cookies

 

BrightSky.ie uses cookies to improve user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

 

For full details, please read our Cookie Policy.

 

 

7. How We Protect Your Data

 

We implement strict security measures to protect your data, including:

 

  • Encrypted website (SSL)

  • Secure storage and access controls

  • Regular security updates and audits

 

 

8. Your Rights

 

Under GDPR, you have the right to:

 

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to certain processing activities

  • Lodge a complaint with the Data Protection Commission (https://www.dataprotection.ie)

 

To exercise your rights, please contact us at info@brightsky.ie

 

 

9. Retention

 

We only retain your personal data as long as necessary for the purpose it was collected, including for legal, accounting, or warranty purposes.

 

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

 

 

Contact Us

 

If you have any questions about this policy or your personal data, please contact us at:

 

Email: info@brightsky.ie

Phone: 01 963 6666

Address: Unit 3 Newlands Cross Retail Centre, Dublin, D22 T621


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